Frequently Asked Questions
When should I use tags, when categories?
Each info can belong to exactly one category, but can have any number of tags. Use categories for mutually exclusive categorization, e.g. "Home" vs. "Office" and use meaningful colors. Tags are great for quick filtering as you can directly type them into a search query.
Are there predefined Siri shortcuts?
Yes, for adding new infos and for finding infos. You can add them using the "Add to Siri" buttons in the "General" preferences view.
What does the "Grid Density" setting do?
It allows you to control how many infos you want to see side-by-side. Please note that on smaller iPhones some grid density levels only differ in landscape mode.
Can I store passwords in Infoplane?
You could, but you should not, as infos are not encrypted. Use a real password manager instead.
How many infos can I manage using the free version?
You can store up to 10 infos for free.
Are there any functional limitations in the free version?
No, the free version provides the full feature set.
How do I sync my devices via iCloud?
Make sure you are signed in with your iCloud account and that the iCloud Drive system setting is enabled on all your devices (this is used for 3rd party apps such as Infoplane in order to sync via iCloud). Then switch on the iCloud setting under "General" in the Infoplane "Settings" area on all devices.
Why are my infos not in sync across devices?
Check if you are signed into iCloud with the same user on all devices and that iCloud Drive is switched on in the iCloud area in the built-in "Settings" app ("System Settings" on the Mac). Also too little space on your iCloud account, an outstanding iCloud account verification, or a temporary iCloud outage could prevent or delay syncing.
Is there a pre-configured default for the global hotkey on macOS?
No, as keyboard layouts vary heavily across the world (even within the western world). We internally use ⌃⌘# which works well on German keyboards.